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Explore the Financial Services Federation

Click here to find out about the benefits of becoming a member of the Financial Services Federation. Submit your expression of interest today.

Become a Member

View a list of our members.

Our Members

Come and connect with others in the industry at one of our national events designed to grow community and provide professional development.

Upcoming Events

This brochure explains how a responsible lender operates, and what to do if things go wrong.

Responsible Lending Guidelines

These guidelines outlines what to know before you enter a loan, and where to get independent advice.

Code of Responsible Borrowing

Staff of member companies have access to a range of resources.

Resource Library

Who we are.

The Financial Services Federation is a non-profit organisation representing New Zealand's responsible, non-bank financial institutions. Our work includes setting industry standards for responsible lending, promoting compliance, consumer awareness, and working with Government towards fair and enforced legislation.

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Latest news

Changes to CCCFA and CoFI open opportunities

The FSF says it will work with Bayly and his officials to develop a CCCFA regime providing necessary protections to those consumers who need them, but which do not treat every borrower as vulnerable or incapable of managing their own finances.

31/01/2024

Changes to CCCFA and CoFI open opportunities

FSF announces committee and chair

The Financial Services Federation (FSF) has announced its new executive committee, including Turners Automotive Group CEO Todd Hunter as chair.

17/10/2023

FSF announces committee and chair

Non-bank lenders launch Responsible Debt Collection Code

The FSF says its members know if they don't follow the Code it may take disciplinary action against them including revoking their FSF membership. The FSF says it has more than 92 members and affiliate members providing the likes of loans, leasing and

10/10/2023

Non-bank lenders launch Responsible Debt Collection Code

FSF Credit Excellence Awards winners revealed

The non-bank lending sector’s outstanding industry professionals took the spotlight at the Financial Services Federation’s biggest-ever, sold-out Crediting Excellence Awards evening.

19/09/2023

FSF Credit Excellence Awards winners revealed

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If you are contacted by a person claiming to be from the Financial Services Federation asking for money or any financial information from you, do not give it to them, this is a scam. Scams fraudulently using the names or logos of financial organisations are becoming more sophisticated and common. Information on how to protect yourself from scams can be read at CERT NZ OK got it Learn more