The Financial Services Federation (FSF) exists to lead Aotearoa New Zealand's responsible non-bank finance and fleet leasing providers. We promote the highest standards of compliance and ethics for our members, which collectively reach 1.7 million Kiwi consumers and businesses, and support New Zealand’s economy through leading innovation and competition.
With 59 years of history, FSF is recognised by government, policy makers and regulators as the collective voice of the sector, whose key message is to ensure New Zealand consumers and businesses have access to credit provided responsibly.
Our members, which finance 48% of personal lending in New Zealand, include finance, leasing, and credit-related insurance companies, credit reporting agencies, and affiliate members that provide professional services to the industry.
The Federation takes a "quality over quantity" approach to membership to ensure its reputational integrity and that of its current members.
Several of our members represent the finance arms of motor vehicle brands including BMW, Nissan, Mercedes-Benz, Toyota, and Honda. See the full list of members here
We have developed consumer resources like the Responsible Lending Guidelines to let people know what to expect from a responsible lender. These guidelines were used to directly inform the Ministry of Business, Innovation and Employment's "Responsible Lending Code" in 2015. Check out this and our other resources are on the Consumer Information page.