Registrations open for CCCFA Training

11 August 2021

Registrations are now open for training on changes to the CCCFA, led by the Financial Services Federation (FSF) in partnership with financial services training specialists, Strategi.

This training is free for staff of FSF member companies and is also available to non-members at a charge.

It has been specially curated to help prepare two separate groups of individuals for the changes that come into effect on 1 October 2021: front-line staff, and senior managers and directors.

We invite members to register for one of the below webinars. After registering, you will receive guidance notes which we recommend reading in preparation for the 1 hour and 15 minute webinar, which will include time for Q&A. Following the webinar, this training package will also include a short, multi-choice assessment component, and participants will be provided with a certificate of attendance. To record your attendance and receive the certificate, please register individually and join using the webinar link provided to you.


Please register yourself for ONE of the bellow webinars

Front-line staff: new dates to be announced soon

Directors and Senior Managers:

  • Tuesday 7th September at 11am Click here to register
  • Thursday 9th September at 1pm Click here to register
  • Tuesday 14th September at 3pm Click here to register

More Information:

Who is the training for?

There are two different but related training audiences - frontline staff, and managers and directors. The training is designed to upskill both groups on the changes to the CCCFA which commence on 1 October 2021. Much of the content will be similar but will have a different emphasis for each group.

What will it look like?

The training will be delivered in three parts:

- Guidance notes

- Live group webinar (1hour and 15 minutes)

- Multi-choice assessment module

Who will run it?

Strategi will oversee registrations and deliver the training via the webinar at the various scheduled times.

If you have any questions regarding the training module please email

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