Specialist Lending
Specialist lenders provide solutions beyond the traditional banking system, ensuring that more New Zealanders have what they need to sustain, grow and thrive.
Setting Standards
We lead initiatives to set standards in best practice, including industry codes and guidelines
Membership
We keep members informed, involved, and provide guidance and opportunities for connection, growth and development.
Our work includes promoting industry best practice, supporting members with compliance and connection, and advocating for sensible regulation that avoids a one-size-fits-all appraoch.
FSF members include private and listed companies such as Turners, UDC Finance, Avanti Finance, Custom Fleet, Harmoney, Mercedes Benz Financial Services, MTF Finance, First Credit Union, Nelson Building Society, Prospa, Scania, and Toyota Financial Services.
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Latest News
Media Release - 3/11/2026 Household repayment trends encouraging, but early conversations urged to help borrowers navigate persistent financial pressure: "Don't feel you have to wait until things become unmanageable before having that conversation."New figures from Centrix showing an improvement in consumer arrears are encouraging but rising financial hardship highlights that some households and businesses continue to face pressure, says the Financial Services Federation.
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Media Statement - 5/10/2026 Labour's insurance proposal needs evidence and careful considerationThe Financial Services Federation (FSF) and its members welcome measures that strengthen consumer protection and deliver better, fairer outcomes for consumers. We support a constructive The vast majority of providers, including our members, operate with integrity providing products that meet their customers' needs [...] Read more... |
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Media Release - 24/04/2026 Code update demonstrates going above and beyondThe Financial Services Federation’s (FSF) has re-launched its Credit-Related Insurance Code at member function on Thursday night. The code, originally launched in 2019, sets out what consumers should expect from responsible insurance providers, the consumers' rights and both parties' responsibilities. The re-launched version adds in mechanical Breakdown Insurance, a product that includes 24/7 access to roadside assistance. There is also an emphasis on [...] Read more... |
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What Members Say
"As a new member, in the short time we have been with FSF I am pleasantly surprised that the ROI has been huge. Myself and the wider organisation are getting great value from our membership and I also really enjoy interactions with the supportive and friendly team at FSF."
"Very professional well-run organisation who are on the pulse of everything in our sector."
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"It is a privilege to work alongside such a professional and highly qualified team who provide a range of skills and support to our sector. Being a member is invaluable to my business."
