The Financial Services Federation exists to lead Aotearoa New Zealand's responsible non-bank lending and fleet leasing sector, by promoting the highest standards of compliance and ethics. Through advocacy and education, FSF supports a healthy financial system that fosters competition, protects consumers, and allows both people and businesses access to responsibly-provided credit.
FSF members touch the lives of more than 1.7 million New Zealand consumers and businesses and 48% of personal lending in New Zealand is financed by the nonbank sector represented by FSF members.
The Federation takes a "quality over quantity" approach to membership to ensure its reputational integrity and that of its current members. Our members include finance, leasing, and credit-related insurance companies, credit reporting agencies, and affiliate members that provide professional services to the industry.
Several of our members represent the finance arms of motor vehicle brands including BMW, Nissan, Mercedes-Benz, Toyota, and Honda. See the full list of members here
We have developed consumer resources like the Responsible Lending Guidelines to let people know what to expect from a responsible lender. These guidelines were used to directly inform the Ministry of Business, Innovation and Employment's "Responsible Lending Code" in 2015. Check out this and our other resources are on the Consumer Information page.